For Students


By Students

Content Guidelines

Content Guideline allows profile users to contribute different kinds of content, including reviews, photos, videos, ratings, private messages, and more. Playing nice isn’t rocket science and should come naturally to good hearted people like yourself, but just in case, we’ve put together these general guidelines. Please also read the guidelines below for specific types of content that you might contribute to the site.

  • Inappropriate content: Colorful language and imagery is fine, but there's no need for threats, harassment, lewdness, hate speech, and other displays of bigotry.

  • Conflicts of interest: Your contributions should be unbiased and objective. For example, you shouldn’t write reviews of your own property, rather the comment should be something explaining the situation or your side of the story.  Property Owners should not ask the student renters to write a review.

  • Relevance: Please make sure your contributions are relevant and appropriate to the forum. For example, reviews aren't the place for rants about a business's employment practices, political ideologies, extraordinary circumstances, or other matters that don't address the core of the consumer experience. Make sure that your are very clear and precise. You are making a case that the student body can see. Please make sure that your review is to help future student renters.

  • Privacy: Don’t publicize other people’s private information. Please don’t post close-up photos or videos of other patrons without their permission, and please don’t post other people’s full names unless you’re referring to service providers who are commonly identified by or commonly share their own full names. Privacy is huge and we do not want anyone getting hurt.

  • Intellectual property: Don’t swipe content from other sites or users. You’re a smart cookie, so write your own reviews and take your own photos and videos, please!

Review Guidelines

  • The best reviews are passionate and personal. They offer a rich narrative, a wealth of detail, and a helpful tip or two for other consumers. Here are some additional thoughts for conscientious reviewers.

    • Personal experience: We want to hear about your first hand experience, not what you heard from your other students or significant other. Try to tell your own story without resorting to broad generalizations and conclusory allegations.

    • Accuracy: Make sure your review is factually correct. Feel free to air your opinions, but don't exaggerate or misrepresent your experience. We don't take sides when it comes to factual disputes, so we expect you to stand behind your review.

    • Review updates: Review updates should reflect a new experience or interaction with the residence. Don't tell the same old story you've already told. If you'd like to add new insight to an old experience, just edit your review instead of creating a new update.

Photo and Video Guidelines

Residence photos and videos should be broadly relevant to the residence and reflect the typical consumer experience (e.g., what the residence looks like, what the residence offers, etc.).

Also use photos and videos to give a more detailed account of your experience (e.g., a broken pipe, a leak, a video of your property owner mistreating you, how nice a property is, etc.).

If you post a photo or video that showcases a more unique personal experience with a business (e.g., your smiling group of friends at the bar, the fly in your soup), we may remove it from the photo gallery for the business, but it still may appear alongside your review if you write one about the business.

User Profile Guidelines

Don't be shy — use your account profile to let people know who you are and what makes you tick. Users want to read reviews from people they know and trust (not those with profiles that are empty or laced with inappropriate content).



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